Policies

Every Gorony order is prepared with care and dispatched within 1–3 business days of purchase.

Delivery times vary by destination and are typically 3–7 business days domestically and 7–14 business days internationally. You'll receive tracking details by email as soon as your order ships.

Shipping costs are calculated at checkout based on your location and order value.

We want you to love your Gorony pieces. If something isn't right, unopened and unused items may be returned within 14 days of delivery for a full refund.

To start a return, contact us with your order number and reason for return. Once received and inspected, refunds are issued to your original payment method within 5–10 business days.

Due to hygiene reasons, opened skincare and makeup items cannot be returned unless faulty.

Your trust matters to us. We collect only the information needed to process your order, provide customer support, and improve your experience — including name, contact details, shipping address, and payment information.

We never sell your personal data. Information may be shared with trusted partners strictly for order fulfillment, payment processing, and shipping purposes.

You may request access to, correction of, or deletion of your personal data at any time by contacting us directly.

By placing an order with Gorony, you agree to these terms. All product descriptions, pricing, and availability are subject to change without notice.

All content on this site — including the Gorony name, crest, and designs — is the property of Gorony and may not be reproduced without permission.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or error in pricing.